Need a repair? Text it in.
(406) 792-7710
Text your repair requests to (406) 792-7710. You will receive confirmation and status updates about your request from Maintenance Tracker.
Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. By texting this number you agree to our Terms & Conditions and Privacy Policy. Maintenance Tracker is operated by Xaiden Daly.
Emergencies come first
For fire, a gas smell, carbon monoxide, or flooding that threatens safety, call 911 first, then contact your landlord directly. Texts are not monitored around the clock.
What to put in your text
- What is wrong and where, for example "Kitchen sink is leaking under the cabinet."
- Your unit number.
- Anything that helps: when it started, whether it is getting worse, and good times for someone to come by.
- Send words only for now. Photos are not received yet.
What happens next
- You get a text back right away with a ticket number, like A3F9C2.
- Your landlord and their maintenance team see your request with your unit attached.
- You get a text when the repair is scheduled, with the date and time window, when work starts, and when it is done.
- Something else broken? Text again. Each request gets its own ticket.
Your number and your privacy
- We only text you about requests you started. You will never get ads or marketing.
- Reply STOP at any time to stop all messages. Reply HELP for help.
- Your request is shared only with your landlord and their maintenance team. See the Privacy Policy for details.
Not sure your landlord uses this?
Check the notice posted at your property or in your lease packet. If you text us and we cannot match your number to a unit, you will get one text back saying so, and we will pass your message along to your landlord if they use Maintenance Tracker. If your landlord does not use it, contact them directly. Questions: [email protected].